Privacy Policy
Your numbers, your name, your story — they stay between you and Maddy. We don't trade your body for marketing, and we never sell your data.
1 · Who we are
FitnessByMaddy ("we", "us") is an online fitness-coaching service operated by Mandeep "Maddy" Jakhar. For any privacy question, email support@fitnessbymaddy.com or message +91 70824 78374.
2 · What we collect
- You give us: first name, email, WhatsApp number, and the answers to your Body-ID assessment (lifestyle inputs such as training history, sleep, activity, goals — used only to build your plan).
- Automatically: standard web server logs (IP address, browser type, timestamp) from our hosting provider — used only for security and uptime, never for cross-site tracking or advertising profiles.
- We do NOT collect: card or banking details. Payments are handled entirely by our checkout partner (below); we never see or store your card data.
3 · How we use it
- To compute your Body-ID and build a plan personally designed around it.
- To contact you about your plan and check-ins via email and WhatsApp.
- To improve the engine and our coaching — using aggregated, de-identified patterns only.
We process your data on the basis of your consent and to deliver the service you asked for. We do not use it for automated decisions that have a legal effect on you.
4 · Where your Body-ID data lives
Your quiz answers and contact details are stored securely in our database (hosted on Supabase) so we can build and deliver your plan and support you afterwards. A copy of your Body-ID result is also kept in your own browser (localStorage) so it loads instantly when you return — you can clear that any time from your browser settings.
The stored data is used only for your coaching, is never sold or rented, and is deleted on request — just email support@fitnessbymaddy.com.
5 · Who we share with
Only the trusted providers needed to run the service — never advertisers, never data brokers:
- Exly — secure checkout and payments.
- Resend — transactional email delivery.
- Supabase — encrypted data storage.
- WhatsApp / Meta — if you choose to message us.
- Vercel — hosting infrastructure (standard server logs only).
We never sell or rent your personal data.
6 · How long we keep it
We keep your data for as long as you're an active client and for a reasonable period afterwards for records and support. Ask us to delete it any time and we will, except where we're legally required to retain it.
7 · Your rights
You can ask us to access, correct, export, or delete your personal data, or to stop contacting you. Just email support@fitnessbymaddy.com — we respond personally.
8 · Children
Kids' coaching is parent-supervised and signed up by a parent or guardian. We do not knowingly collect data directly from children without parental consent.
9 · Changes
If we update this policy, we'll change the date above. Material changes will be communicated to active clients.
This page is provided in good faith for transparency and is not a substitute for legal advice.