🛡 The guarantee, in plain English

7-day money-back guarantee.

Every FitnessByMaddy programme carries a full 7-day money-back guarantee — full refund, no questions asked. This page is the whole policy. No fine print hiding anywhere else.

What's covered

The 12-Week Customised Programme (Premium) and Live 1-on-1 Coaching (Elite). If you decide within 7 days of payment that it isn't for you — for any reason, or no reason — you get a full refund. You keep everything already delivered.

How to claim

  1. Message WhatsApp +91 70824 78374 or email support@fitnessbymaddy.com — one line, "refund please", is enough.
  2. Include the email or phone number you paid with (so we can find the order).
  3. That's it. No call, no form, no convincing conversation.

When the money arrives

Refunds are confirmed within 24 hours of your message and processed back to your original payment method through Exly, our payment platform, typically within 5–7 working days (bank timelines vary).

The spirit of it

Maddy hand-builds every plan personally. If it isn't right for you, he'd rather refund you fast and part as friends than hold your money. Run Week 1 — if the plan doesn't fit your life, ask for the refund and keep the plan.

Payments processed securely by Exly (exlyapp.com) · Refund window = 7 calendar days from payment timestamp.