Terms of Service
Last Updated — March 2026
1. Agreement
By using FitnessByMaddy's services, you agree to these Terms of Service. If you don't agree, please don't use our services. We reserve the right to update these terms at any time. Your continued use of our services means you accept the updated terms.
2. Service Description
FitnessByMaddy provides online fitness coaching services, including:
- Personalized training plans (home or gym-based)
- Nutrition and diet coaching
- Progress tracking and weekly check-ins
- Live training sessions and group classes
- Access to our coaching portal and fitness articles
Our coaches work with clients worldwide — USA, UK, India, and beyond.
3. Medical Disclaimer
Important: FitnessByMaddy provides fitness coaching and general nutritional guidance, NOT medical advice. We are not doctors or medical professionals. If you have any medical conditions, injuries, or are on medication, consult your physician before starting our programs.
You use our services at your own risk. We are not responsible for any injury or health issue that results from using our programs.
4. Payment Terms
Our pricing is as follows:
- Trial Session: $30 USD (or equivalent in INR)
- 12-Week Program: $120 USD total (or equivalent in INR)
- Installment Plans: Available for the 12-week program — 2 or 3 monthly payments
- 6-Week Project Shred: $70 USD (or equivalent in INR)
- Live Sessions Package: Pricing varies; see coaching.html for details
Payments are processed securely by Razorpay or Stripe. All prices are in USD unless you're in India, in which case INR pricing applies. Prices are subject to change, but existing clients won't be charged more during their current program.
5. Refund Policy
We stand by our programs. If you complete 80% of the program and don't see results, we offer a 100% refund within 6 weeks of enrollment.
Conditions:
- You must follow the training and nutrition plan with at least 80% adherence
- You must have weekly check-ins with your coach
- You must track your progress and provide photos/measurements
- Results are defined as visible progress (weight loss, muscle gain, or visible body composition change)
See our full Refund Policy for complete details.
6. Intellectual Property
All training plans, nutrition guides, workout videos, and articles created by FitnessByMaddy are our intellectual property. You may use them only for your personal fitness use. You may NOT:
- Share, copy, or distribute our plans to others
- Sell or commercialize our content
- Claim our programs as your own
- Upload our content to public websites or social media without permission
Violation of intellectual property rights may result in legal action and immediate termination of your coaching.
7. Client Responsibilities
By enrolling, you agree to:
- Provide accurate health and fitness information
- Follow the training and nutrition plans as prescribed
- Attend scheduled check-ins and communicate with your coach
- Track your progress honestly and provide photos/measurements when requested
- Respect your coach's time and follow coaching guidelines
- Not misuse our platform or coaching services
8. Limitation of Liability
FitnessByMaddy and Coach Maddy are not liable for:
- Any injury, illness, or health issue resulting from using our programs
- Loss of results due to non-adherence to the program
- Technical issues with our website or communication platforms
- Loss of data or information
You assume full responsibility for your fitness and health choices.
9. Termination
We reserve the right to terminate a client's coaching without refund if they:
- Violate these terms of service
- Harass or disrespect the coach
- Misuse the coaching platform
- Provide false health information
10. Governing Law
These terms are governed by the laws of India. Any disputes will be resolved in the courts of India.
11. Contact
If you have questions about these terms, contact us:
- Email: hello@fitnessbymaddy.com
- WhatsApp: +91 7082478374